|
|
|
|
| Quarter: |
2008-Q2 |
| Delivery
Score: |
98.6 |
| Customer
Satisfaction Score: |
97.67 |
| Customer
Repeatability Score: |
100 |
| Customer Total Score: |
98.8 |
| Date |
Course
Name |
Delivery
Score |
Customer
Satisfaction Score |
Customer
Repeatability Score |
Customer
Total Score |
| 15-OCT-07 |
Oracle
Database 10g: Introduction to SQL Ed 2 |
100 |
99.05 |
100 |
99.52 |
| 26-SEP-07 |
Oracle
Discoverer Administrator 10g: Develop an
EUL Ed 1 |
99.43 |
98.1 |
100 |
99.05 |
| 24-SEP-07 |
OracleAS
Discoverer 10g: Create Queries and
Reports Ed 1 |
96 |
95.56 |
100 |
97.58 |
|
|
|
| Quarter: |
2008-Q1 |
| Delivery
Score: |
97.78 |
| Customer
Satisfaction Score: |
96.6 |
| Customer
Repeatability Score: |
98.58 |
| Customer Total Score: |
97.59 |
| Date |
Course
Name |
Delivery
Score |
Customer
Satisfaction Score |
Customer
Repeatability Score |
Customer
Total Score |
| 29-AUG-07 |
Oracle
Discoverer Administrator 10g: Develop an
EUL Ed 1 |
95.56 |
95.56 |
92.59 |
94.07 |
| 27-AUG-07 |
OracleAS
Discoverer 10g: Create Queries and
Reports Ed 1 |
96.5 |
93.75 |
100 |
96.88 |
| 25-JUN-07 |
Oracle
Reports Developer 10g: Build Reports Ed
1 |
99.64 |
100 |
100 |
100 |
| 18-JUN-07 |
Oracle
Reports Developer 10g: Build Reports Ed
1 |
99.63 |
98.18 |
100 |
99.09 |
|
|
|
Oracle-Educate.com
is committed to you
employee training. Training is our primary business.
Contact us to develop
your custom curriculum. We develop complete training
plans for your company or organization. The Oracle
product stack is our primary focus.
contact phone: 503 816-1733 or email |
|
|
Legend
|
SA:
Strongly Agree
|
A:
Agree
|
U:
Undecided
|
D:
Disagree
|
SD:
Strongly Disagree
|
N/A:
Not Applicable
|
INSTRUCTOR-CUSTOMER
SATISFACTION
|
Question
|
SA
|
A
|
U
|
D
|
SD
|
N/A
|
|
Positive
overall experience
|
8
|
1
|
0
|
0
|
0
|
0
|
|
Advised
next class(es)
|
8
|
1
|
0
|
0
|
0
|
0
|
|
Recommended
self-paced offering
|
8
|
1
|
0
|
0
|
0
|
0
|
|
Totals
|
24
|
3
|
0
|
0
|
0
|
0
|
|
Customer
Satisfaction Score:
|
97.78
|
INSTRUCTOR-CUSTOMER
REPEATABILITY
|
Question
|
Yes
|
No
|
|
Take
another class at OU
|
9
|
0
|
|
Take
another class from instructor
|
9
|
0
|
|
Recommend
OU training to others
|
9
|
0
|
|
Totals
|
27
|
0
|
|
Customer
Repeatability Score:
|
100
|
|
| Return |
|
|
|
|